Most small items are ready to ship within 3 working days of your order being placed.
Please note that rectangle link chains are made to order and must be sent for hallmarking. Delivery will be in approximately 3 weeks from your order date. Please get in touch for details if you need your item within a certain time frame.
Within the UK all items will be sent out 1st class. Please get in touch should you require any quicker delivery or insurance.
International orders will be sent out with Royal Mail international standard delivery which aims to deliver in 7 working days. If you would like a tracking number for your order please get in touch for a price.
All delivery times are approximate.
Returns & exchanges
Please note that my work is inspired by the Japanese concept of wabi sabi - the perfectly imperfect. I don't measure things, there are no straight edges, all tools are old and worn and used to impart their own unique marks on the surfaces of the metal I work with. No two earrings or chain links will be identical, that's how I intend them to be made.
I gladly accept returns, exchanges and cancellations.
Contact me within 14 days of delivery, ship items back within 30 days of delivery or request a cancellation within 24 hours of purchase.
The following items can't be returned or exchanged:
Custom made items
Items on sale
Items must be returned in optimum re-saleable condition.
Return shipping will not be paid for unless the item is damaged.
Please contact me if you have any problems with your order.