Delivery 

All items are ready to ship within 3 working days of your order being placed.

Within the UK all items will be sent out Royal Mail 24 service which is tracked. You will receive a tracking notification by text or email.

International orders will be sent out with Royal Mail international standard delivery which aims to deliver in 7 working days. If you would like a tracking number for your order please get in touch for a shipping price.

All delivery times are approximate.

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Returns & exchanges

Please note that my work is perfectly imperfect. I don't measure things, there are no straight edges, all tools are old and worn and used to impart their own unique marks on the surfaces of the metal I work with. No two earrings or chain links will be identical, that's how I intend them to be made. 

I gladly accept returns, exchanges and cancellations. Contact me within 14 days of delivery, ship items back within 30 days of delivery or request a cancellation within 24 hours of purchase.

Items must be returned in re-saleable condition.

Return shipping will not be paid for unless the item is damaged.

Please contact me if you have any problems with your delivery using the contact page on this site.

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How do I care for my jewelry?

Silver jewelry will require some cleaning over time due to the natural oils in our skin, make up, perfume, moisturiser and so on and a free soft polishing cloth is included with every order. Polish each piece gently in between wearing to keep bright and clean. If your piece is oxidised (blackened) do not over polish or scrub as the patina may be removed.

Painted pieces made from copper may need the edges polished from time to time with the polishing cloth to keep them shiny.

Paper pieces have a splash proof waxed finish. Do not rub or clean the paper surface.

I offer a cleaning and polishing service for my pieces should they require it, please get in touch for more details.

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What’s inside the box?

Every order is delivered in a recyclable cardboard box.

Inside the box you will find your item(s) each boxed and bagged separately.

Each piece is thoughtfully presented on wool felt backing and placed inside a handmade box with a small polishing cloth to keep your pieces looking fabulous. Each box is sealed inside a recyclable paper gift bag with a branded label and are ready for giving as gifts as they are.

NO invoice is included unless requested. You can view or print your order from your email receipt if needed.

If you have any questions about my work or an order please get in touch.